by admin@adcentric.co.uk | Feb 22, 2026 | Case Study, Social Housing, UC & Telephony
“Delivering better value from every interaction” – How the Enghouse contact centre platform has helped ForHousing provide an enhanced service to tenants Social housing provider, ForHousing, owns and manages 24,000 homes in North-West England, and delivers housing... 
by admin@adcentric.co.uk | Feb 22, 2026 | Case Study, Public Sector, Social Housing, UC & Telephony
About Warwickshire County Council Warwickshire County Council provides for a community population of over 500,000 with public services, healthcare, education and social care. As an organisation, there are 4,000 users across 15+ sites, with many mobile users across the... 
by admin@adcentric.co.uk | Feb 22, 2026 | Case Study, Contact Centre, Social Housing
About Trent & Dove Housing Trent & Dove Housing offers well maintained, affordable homes across East Staffordshire, South Derbyshire and North West Leicestershire. This includes 6,000 properties, ranging from sheltered accommodation to family homes and... 
by admin@adcentric.co.uk | Feb 22, 2026 | Case Study, Contact Centre, Our Work, Retail, Social Housing
About Yorkshire Housing The Yorkshire Housing group was formed in 1999 and became Yorkshire Housing in 2008. Today they manage more than 18,000 affordable and social rent homes across 20 local authorities. They are a not-for-profit organisation, meaning all earnings... 
by admin@adcentric.co.uk | Feb 22, 2026 | Contact Centre, Industries, Our Work, Social Housing
About Futures Housing Futures Housing Group is an innovative business which provides nearly 10,000 affordable homes throughout the East Midlands, owns a social enterprise, a commercial development company and co-owns a further education provider. FHG provide more than... 
by admin@adcentric.co.uk | Feb 22, 2026 | Case Study, Contact Centre, Our Work, Social Housing
About ForViva ForViva is a force for good. We challenge inequalities and make a difference to people’s lives. We’re about profit for purpose and this means we reinvest profits from across the Group to have a positive impact and create vibrant and safe communities. The...
